Privacy policy

Privacy Policy for Vamp

At Vamp Lingerie, accessible from vamplingerie.ie, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the type of information that is collected and recorded by Vamp Lingerie and how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us at info@vamplingerie.ie.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share with Vamp Lingerie. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request it.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of any message and/or attachments you send us, as well as any other information you choose to provide.

When you register for an account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number.

How We Use Your Information

  • To communicate with you, process orders, and address complaints or returns.
  • To advertise products to you in line with your preferences.
  • To screen for potential fraud and to help improve and optimise our site.

Log Files

Vamp Lingerie follows a standard procedure of using log files. These files collect plain-text logs of events that occur within the associated software program, and gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. These are not linked to any information that is personally identifiable. The purpose of this information is to analyse trends, administer the site, track user movement on the website, and gather demographic information.

Cookies and Web Beacons

Like many other websites, Vamp Lingerie uses “cookies.” These cookies store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimise the user experience by customising our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Who Do We Share Your Information With?

To fulfil your orders and make the Site available, we may share your personal data with the following categories of third parties:

  • Our service providers, such as Shopify and PayPal, to enable us to make products and services available to you and to promote our products and services.
  • Credit reference, fraud prevention, and law enforcement agencies, where it is necessary for us to do so in order to comply with a legal obligation (such as responding to a subpoena) or where it is fair and reasonable for us to do so (for example, for fraud protection and credit risk reduction).

GDPR Data Protection Rights

We want to make sure you are fully aware of all your data protection rights. Every user has the right to:

  • Access the personal information we hold about you.
  • Withdraw consent; consent for the processing of your information can be withdrawn at any time.
  • Object to data processing.
  • Data portability; you have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
  • Request that the information and/or data processing be:
    • Erased
    • Restricted
    • Corrected
    • Updated

If you would like to exercise any of these rights, please contact us using the email address provided. We will respond within one month.

Additionally, if you are a European resident, we note that we are processing your information to fulfil contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through our Site, we will store your personal data for our records unless you ask us to delete this information.

We may keep some of your information (such as payment information) where it is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.

How Do We Protect Your Information?

Vamp is committed to protecting the security of your data. We will treat your information with the strictest confidence and take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage, and processing practices, along with security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data stored on our Site and associated databases.

All online purchases made through our Site take place safely, using the latest internet security technology to protect our customers. When we transmit sensitive information—such as your credit card number and address details—over the Internet, we protect it through our secure payment platforms, Shopify Payments and PayPal.

If you have any questions or concerns about our Privacy Policy, please contact us at info@vamplingerie.ie.